It is anticipated that multiple projects will occur simultaneously, which requires utilization of developed product manager skills. Support multiple projects, many of which directly impact the operation and procedures of the Support and Service organization. In order to support this role, it is estimated onsite and subsequent travel time to average approximately 25% of total time, though this can increase significantly at times of elevated activity.ĭevelops, conducts, designs and leads comprehensive technical training courses. Primary responsibilities are for providing worldwide remote and direct support and assisting in designing worldwide product support strategies to the Global Support team on complex technical issues and supporting resolution on elevated technical complaints, collaborating with the instrument manufacturer and R&D to obtain long term successful resolution. ![]() Multiple service and support related projects involvement is required. Creation of service documentation comprises a core responsibility ranging from small procedural documentation modifications through to large sections of service manuals and comparable records. The role requires to provide direct and onsite technical support for field engineers, support field service escalations and collaborating with R&D teams to obtain successful resolutions. Supporting the Global Service and Support organization, by being a Subject Matter Expert in all technical aspects of the organization’s automation informatic system, to include ACCELERATOR a3600 and the new GLP automation System. Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.Ībbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. This position works out of our Irving TX location in the Core Diagnostics Division.
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